This was my first home purchase. Marlena has been working with me for the last couple months starting when I entered the search for a home. She let me know what to expect with the whole process, inspectors, appraisals and getting per-qualified. I live out of state so she also had to do a video walk through of the properties I was interested in and get footage sent to me. She wasn't afraid to let me know if there was something i should be wary of. Marlena also has a great network of people that she recommends. They would always be available if I had a question, it really would seem like I was their only customer. From the banker to the insurance company and everyone in between. She went the extra mile. Thank you again Marlena!